WordGo Support

1.7 Update is Live! 1

• 1.7 New Features

Getting Started 10

• How to create an account from an email invite
• Create an account as a new group guide and set up your group
• Got an email invite? - sign up as a group member
• Got a group short code? - sign up as a group member
• Log into WordGo

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Navigating the App 12

• Review your Completed Courses and past notes
• How do I reset my password?
• Private notes vs group notes
• Adjust your Study Preferences
• How do I reset my password?

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Getting Started 11

• Start a group as a New WordGo user
• How to log into WordGo
• Add Group Members
• Host an Intro-Gathering
• How do I start a new group (when I am already a guide or member of another group)?

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Change Group Details 8

• Change your study at any time
• Remove Group Members
• Change the study week
• Change Group Gathering schedule
• Add a Gathering Note or Prayer Request

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Encouragement 15

• Preparing for a Group Gathering
• Negative member behaviour
• Navigating discussion time
• When there's no answer to a deep question
• Handling complaints or behaviour

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How Coronavirus affects your WordGo group 1

• Virtual group gatherings

Further Help 14

• Are There Age Restrictions?
• Functionality of WordGo on laptop/tablet/desktop/smartphone
• What are the maximum/minimum numbers for a WordGo group
• Why can't I join a group?
• Meeting in Different TimeZones

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Trouble Shooting 8

• I need a password reset
• I can't login
• I can't invite a member
• The app is loading the wrong week in my study
• Why do we see different study questions?

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Getting started 5

• Create an account for Personal study
• Log into WordGo
• Browse the Course Library
• Select a Course
• Group Guide, Group Member or Solo Study

Navigating the app 8

• Review your Completed Courses and past notes
• Private notes
• Adjust your Study Preferences
• View a past weeks study and notes
• Log Out of WordGo

See all 8 articles