WordGo Support

If you are encountering the error message Account Error: Email is already registered, there is already a WordGo account connected to this email address. Ple...

You may be wondering if the app is accessible offline. The short answer is no - in order to navigate between different sections of the app you must be conne...

We are currently not setup for users to delete courses or groups, but we do have an Archive feature.  To fully delete a group or study please contact yo...

It's really simple to change to a different course before completing your current one.  Simply tap on the Group Details icon (the icon second from t...

You can now study using WordGo as a Group Guide, a Group Member or a Solo Studier. You can even experience these simultaneously thanks to our 'multiple ...

You can choose to study solo in your chosen WordGo course. For group studies, we recommend each WordGo Group start with a minimum of three people and a max...

WordGo makes it easy to meet with members from different places and time zones. Simply select the online option when setting up your group, and you will be ...

At a time when people are being more protective over their data than ever, we store Group Member data securely and it’s wise as a Guide to keep the sharing ...

Sometimes an email you were expecting from WordGo may not showing up in your inbox.  In this case, it may have been directed to an alternative folder such a...

We understand if you are a Group Guide, you may want to get in touch with your Members to remind them about the upcoming group gathering.    Currently the...