Further Help

Find answers to common questions and how to trouble shoot issues here!

Are There Age Restrictions?
WordGo is based around groups meeting together virtually or in person which helps to explain why a restriction of 18 years and above is applied.
Fri, 4 Dec, 2020 at 1:52 PM
Functionality of WordGo on laptop/tablet/desktop/smartphone
WordGo is primarily designed to be used on a smartphone and it will display and run most optimally when used on that device.    We cannot recommend that yo...
Wed, 12 Aug, 2020 at 8:03 AM
What are the maximum/minimum numbers for a WordGo group
You can choose to study solo in your chosen WordGo course or for group studies we recommend each WordGo Group starts with a minimum of three people and a m...
Fri, 4 Dec, 2020 at 1:52 PM
Why can't I join a group?
If you are unable to join a group we advise you to reach out to a support assistant and  please raise a ticket here.
Tue, 14 Apr, 2020 at 12:47 PM
Meeting in Different TimeZones
It is simple to use WordGo with members meeting from different places and time zones. WordGo ensures that a user will see the correct time they need to see ...
Fri, 4 Dec, 2020 at 1:52 PM
Which version of the Bible is included in the App?
WordGo uses the NIV version of the Bible. Users may choose to use their preferred Bible translation as a supplemental resource while using the app.
Fri, 4 Dec, 2020 at 1:53 PM
What studies are currently available? How long are the studies?
You can choose from a number of studies on WordGo including Acts 1-7, Acts 7-8, Acts 15-28, Hebrews, Joshua, Ruth, James, John 1-3, John 4-6, 1 Peter, 1-2...
Mon, 25 Jan, 2021 at 4:48 PM
Are Sample Studies Avaliable?
Before creating an account you are able to view the Study Library which has information about each study.   On the 'Get Started' home page there a...
Fri, 4 Dec, 2020 at 1:53 PM
Who and What? WordGo Teaching and Teachers
Each of the WordGo teachers is a trained Bible teacher. They’ve gone through a process of interviewing and training to be equipped to teach the Bible. Each ...
Fri, 4 Dec, 2020 at 1:53 PM
What's the origin of the study content?
All WordGo content including questions, study notes and teachings are BSF approved by our network of trusted scholars. Some of the questions have been forma...
Fri, 4 Dec, 2020 at 1:54 PM